More than 1300 people accompanied us in the second session of the Webinar Cycle in times of COVID-19, which addressed the issue of Teleworking and Effective Communication.

The session was developed by Dr. Cristián Salazar, Civil Engineer in Computer Science from the Universidad del Bío Bío, Chile; Master and Doctor in Society of Information and Knowledge from the Universitat Oberta de Catalunya; and creator of the Chilean Teleworking Exchange who, in addition to analyzing the phenomenon of teleworking, offered a series of practical tips on how to carry out this work modality.

For Dr. Salazar, teleworking is a great ally in times of COVID-19 since, regardless of whether we are isolated, it allows us to be more connected than ever. In that sense, he said that it is the responsibility of those who lead teams to properly promote teleworking, generating good communication to make it pleasant, avoiding abusing excessive meetings, and especially, using unofficial channels such as WhatsApp. Additionally, he emphasized that a healthy culture is equivalent to synchronous work that respects the own rhythm of the workers, respecting lunch hours and hopefully with an 8-hour working schedule. He also argued that it requires clear rules to avoid unwanted effects, such as anxiety or psychosocial problems in workers.

In conclusion, he told us that it is important to empathize, motivate, not work too hard, and maintain a balance between work and family life, respecting the time of disconnection.

Below is the presentation and video of the webinar:

TELEWORKING AND EFFECTIVE COMMUNICATION